Office Volunteer Info
Important Current Notes:
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Do not schedule any same day or next day rides; refer to Katrina regarding rides within 4 business days.
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Do not schedule any out-of-town trips unless they are after September 21st. Apologize for us, as this is still new. We can only accommodate 2 drives per week given the number of drivers we have, and the need in the community. If we accept every ride, we will burn out our drivers.
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If people can reschedule appointments, note that Aug 28, Sep 4 and Sep 7 are all bad dates for volunteers. Lots of people are away Friday, August 28 and Friday, September 4. Monday, September 7 is a Holiday.
End of Summer Break Schedule:
Mon, Aug 24 - Bonnie in, no Al (just on Monday), no Katrina, Coralie will be in
Tue, Aug 25 - Myrna in, no Katrina
Wed, Aug 26 - Theresa in, no Katrina
Thu, Aug 27 - Marg in, Katrina in for the morning
Fri, Aug 28 - Dan in, Katrina in for the morning
Mon, Aug 31 - Bonnie in, no Katrina
Tue, Sep 1 - Theresa in, no Katrina
Wed, Sep 2 - Myrna in, no Katrina
Thu, Sep 3 - Marg in, Katrina in for the morning
Fri, Sep 4 - Dan in, no Katrina
Important Phone Numbers
Outreach For Hunger
519-351-8381
Salvation Army Food Bank
(Chatham)
519-354-1430
Salvation Army Food Bank
(Wallaceburg)
519-627-8257
CareLink Health Transit (CHAPS)
519-354-6221 ext. 246
OneSource Moving Solutions (Decluttering Assistance*)
519-365-5754
*Cost, but free 1-hour visit
CK Legal Clinic
519-351-6771
Free legal advice. Ask for Jeff Wilkins Kim Binder
OneSource Moving Solutions
519-365-5754
Maple City Finance (Tax assistance)
226-996-1669
Free help with taxes in Chatham
Lynn Gingras (Tax assistance)
226-378-2711
Free help with taxes in Wallaceburg
General Office Steps
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Receive Requests – Participants call to request a ride. Put all details into CIVI, including address, date and time of appointment, and the expected length of appointment (place in description). In the Subject field - write where the request starts and ends. If all in Chatham, indicate "Chatham Local".
Note: Do not take same day or next day rides (including calls on Friday for Monday). -
Match Volunteer Drivers with Requests – Use call sheets, and CIVI to contact suitable drivers for each request.
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Inform Participants Matched with a Driver – Make sure you call participants to let them know they have a ride. Make sure you have the information correct and there are no other notes for the driver.
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Email the Driver – Email the drivers with details for their assigned ride request, and remind them to contact the participant a day or two before the assignment.
Helpful Links

Transportation for older adults age 60+ or adults with disabilities 18+

Calendar indicating who is volunteering and Trina's absences - must be logged into office Gmail to access.

Mobile in-home nursing service 226-794-5300

Shelter Solutions will help someone with last month's rent if they have to move.
