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Office Volunteer Info

Important Current Notes:

  • Do not schedule any rides from December 20th to January 4th - Alert me if there is an emergency situation (if I'm away, email officeadmin@neighbourlinkck.com)

  • Final day for deliveries in 2025 is Thursday, December 18

  • Do not book any 2025 rides after Tuesday, December 16 - Alert me if there is an emergency situation (if I'm away, email officeadmin@neighbourlinkck.com)

  • Remind all participants booking rides December to February that drivers may cancel due to inclement weather

Important Phone Numbers

Outreach For Hunger

519-351-8381

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Salvation Army Food Bank
(Chatham)

519-354-1430

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Salvation Army Food Bank
(Wallaceburg)

519-627-8257

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OneSource Moving Solutions (Decluttering Assistance*)

519-365-5754

*Cost, but free 1-hour visit 

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CK Legal Clinic

519-351-6771

Free legal advice. Ask for Jeff Wilkins Kim Binder

General Office Steps

  1. Receive Requests – Participants call to request a ride. Put all details into CIVI, including address, date and time of appointment, and the expected length of appointment (place in description). In the Subject field - write where the request starts and ends. If all in Chatham, indicate "Chatham Local".
    Note: Do not take same day or next day rides (in
    cluding calls on Friday for Monday).

  2. Match Volunteer Drivers with Requests – Use call sheets, and CIVI to contact suitable drivers for each request.

  3. Inform Participants Matched with a Driver – Make sure you call participants to let them know they have a ride. Make sure you have the information correct and there are no other notes for the driver.

  4. Email the Driver – Email the drivers with details for their assigned ride request, and remind them to contact the participant a day or two before the assignment.

Helpful Links

519-352-5647

P.O. Box 1342

Chatham, ON N7M 5R9

© 2024 NeighbourLink Chatham-Kent

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