Office Volunteer Info
Important Current Notes:
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Do not schedule any same day or next day rides; refer to Katrina regarding rides within 3 business days.
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Do not schedule out-of-town trips within 8 business days. We need more time.
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Warn people that it is harder to find drivers for rides for Friday afternoons, and the days beside holidays
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Help with taxes can be found at the bottom of the "Important Phone Numbers" section
Trina's scheduled absences:
Fri, June 5
Tue, June 30
Thu, July 2
Mon-Wed, Aug 24-26
Mon, Wed, Fri, Aug 31, Sep 1 & 4
Important Phone Numbers
Outreach For Hunger
519-351-8381
Salvation Army Food Bank
(Chatham)
519-354-1430
Salvation Army Food Bank
(Wallaceburg)
519-627-8257
OneSource Moving Solutions (Decluttering Assistance*)
519-365-5754
*Cost, but free 1-hour visit
CK Legal Clinic
519-351-6771
Free legal advice. Ask for Jeff Wilkins Kim Binder
Maple City Finance (Tax assistance)
226-996-1669
Free help with taxes in Chatham
Lynn Gingras (Tax assistance)
226-378-2711
Free help with taxes in Wallaceburg
General Office Steps
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Receive Requests – Participants call to request a ride. Put all details into CIVI, including address, date and time of appointment, and the expected length of appointment (place in description). In the Subject field - write where the request starts and ends. If all in Chatham, indicate "Chatham Local".
Note: Do not take same day or next day rides (including calls on Friday for Monday). -
Match Volunteer Drivers with Requests – Use call sheets, and CIVI to contact suitable drivers for each request.
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Inform Participants Matched with a Driver – Make sure you call participants to let them know they have a ride. Make sure you have the information correct and there are no other notes for the driver.
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Email the Driver – Email the drivers with details for their assigned ride request, and remind them to contact the participant a day or two before the assignment.
Helpful Links
Most up-to-date information on food distribution and other resources from Community Navigators
Transportation for older adults age 60+ or adults with disabilities 18+
Calendar indicating who is volunteering and Trina's absences - must be logged into office Gmail to access.
Shelter Solutions will help someone with last month's rent if they have to move.